The AI-Native Operating Model: A COO’s Blueprint for Redesigning Work, Governance, Roles, and Decision Rights Beyond AI Pilots($29.99Value)

Description

Most enterprises do not have an AI problem. They have an operating-model problem. They have pilots, tools, demos, assistants, and proof-of-concept activity. What they often do not have is a redesigned way of working. The result is familiar: impressive experiments, scattered adoption, unclear accountability, fragile handoffs, and little measurable change in operating performance. The AI-Native Operating Model is a serious executive book for leaders who need to move beyond AI pilots and redesign how work actually operates. Written for COOs, transformation leaders, CIOs, CEOs, and senior enterprise executives, the book argues that agentic AI is not merely another technology to be deployed into existing processes. It introduces a new kind of actor into the enterprise: intelligent, probabilistic, non-deterministic, not fully specifiable, and not accountable in the human sense. That changes the operating model. Traditional operating models were built around human actors and deterministic software. AI-native operating models must be designed around human, intelligent, and automation actors working through explicit contexts, contracts, handoffs, seams, decision rights, verification mechanisms, and measurement systems. This book gives leaders a practical doctrine for that redesign. Inside, you will learn how to: • understand why AI pilots fail to become operating advantage • treat AI as a new actor in the operating model, not just a tool • redesign work around contexts, contracts, and handoffs • govern the seams where human, intelligent, and automation actors meet • decompose workflows into governable tasks • engineer context as a first-class operating substance • allocate work across humans, intelligent actors, and automation • verify AI outputs through structurally different mechanisms • transition from legacy workflows to AI-native workflows through parallel run • measure whether AI is changing operating performance, not just usage • define the COO’s role in the AI-native enterprise This is not a prompt-engineering book, a technology trends book, or a vendor-selection guide. It is a blueprint for senior leaders who need to redesign work, governance, roles, and decision rights for an enterprise where intelligent actors are becoming part of how work gets done.